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Terms of Service

Last updated: November 6, 2026

These Terms of Service ("Terms") are a contract between you and Second World Enterprises, LLC, which operates Frnd.Us ("Frnd.Us," "we," "us"), and they govern your use of the Frnd.Us website and related pages, newsletters and services (the "Service"). By creating an account, checking in, subscribing or otherwise using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

1. Eligibility and accounts

You must be at least 13 years old (or the minimum age of digital consent where you live, if higher) to use the Service, and you confirm this when you create an account. Businesses must be authorized to act for the organization they register. You are responsible for the accuracy of your account information, for keeping your password secure, and for activity under your account. Tell us promptly if you suspect unauthorized access.

2. What Frnd.Us does

Frnd.Us is a local discovery platform. Businesses and creators publish "markers" (locations, events and promotions) on a map, and users can discover them, save them, follow collections, message businesses, check in, and earn rewards offered by those businesses. Frnd.Us is a platform: events, deals and rewards are offered by third parties, and we do not guarantee their accuracy, availability, quality or safety.

3. Location data and check-ins

Some features use your location. By using them you agree to the following:

  • Your permission. We request your device or browser location only when you use a location feature, such as centering the map near you or checking in. Your browser or device asks for permission, and you can refuse or withdraw it at any time in your settings. Some features, including proximity check-ins, will not work without it.
  • Check-ins. When you check in at a marker, we receive the latitude and longitude your device reports at that moment and compare it with the marker's location and its proximity radius to decide whether the check-in is valid. We keep a record of the check-in, including the marker, time, and (where relevant to verification) the coordinates submitted, so that we can award rewards, prevent abuse and show businesses their results.
  • What businesses see. A business can see that a check-in happened at its marker and the account that made it, and may receive aggregated or account-level participation information. Businesses do not receive your precise device coordinates from us.
  • Approximate location. We also store an approximate location (for example a map tile or your city or ZIP code, and a short-lived location cookie on your device) to show nearby content.
  • Accuracy and honesty. You agree not to falsify or spoof your location, use automation, share check-in links to claim rewards you did not earn, or otherwise circumvent proximity checks. We may reject check-ins, void rewards and suspend accounts that appear fraudulent.
  • Safety. Location signals can be inaccurate. Do not use the Service while driving or in any way that puts you at risk, and obey laws and venue rules.

More detail on how we collect, use, share and retain location data is in the Privacy Policy.

4. Your content

You keep ownership of what you submit (profiles, photos, markers, messages, collections). You grant Frnd.Us a worldwide, non-exclusive, royalty-free license to host, display, reproduce and distribute that content as needed to operate and promote the Service. You confirm that you have the rights to what you post and that it does not infringe others' rights or violate the law. Profile pictures and public markers are visible to others. We may remove content that violates these Terms.

5. Acceptable use

You agree not to: break the law; post false, misleading, harassing, hateful, infringing or sexually explicit content; impersonate others; send spam or unsolicited promotions through messages; scrape, probe or overload the Service; interfere with security; reverse engineer the Service; or use the Service to collect other users' data without consent.

6. Rewards and promotions

Rewards, coupons and promotions are provided by the business that publishes them, on the terms stated in the marker. Businesses are solely responsible for honoring them and for compliance with laws that apply to promotions, sweepstakes and giveaways. Frnd.Us is not a sponsor of third-party promotions. Rewards have no cash value unless the marker says otherwise, may expire, and are not transferable.

7. Business plans, billing and payments

Paid business plans and add-ons are billed through our payment processor, Stripe. By purchasing, you authorize us and Stripe to charge your payment method for the price shown, plus applicable taxes, on the billing cycle you select. Subscriptions renew automatically until you cancel; cancellation takes effect at the end of the current billing period. Except where required by law or stated at purchase, fees are non-refundable. We may change prices with advance notice for future billing periods. Your payment card details are handled by Stripe and are not stored on our servers; Stripe's terms and privacy policy apply to payments.

8. Email, newsletters and messages

If you sign up for a newsletter, you agree to receive it and can unsubscribe at any time using the link in each email. We send account and service emails (such as verification, password reset, receipts and notices) through our email provider, SendGrid; these are necessary to operate your account. Our newsletter is delivered through beehiiv. Message features are provided for communication between users and businesses and are not private from us if we must review them to enforce these Terms or comply with the law.

9. Third-party services

The Service relies on and links to third parties, including Google (maps, sign-in and analytics), Meta, Stripe, SendGrid and beehiiv. We are not responsible for third-party services, and your use of them is governed by their own terms.

10. Intellectual property

The Service, including its software, design, logos and the Frnd.Us name, belongs to us or our licensors and is protected by law. We grant you a limited, revocable, non-transferable license to use the Service as intended. No other rights are granted.

11. Suspension and termination

You may stop using the Service and delete your account at any time. We may suspend or terminate access, remove content or void rewards if we believe you violated these Terms, created risk or legal exposure, or if required by law. Sections that by their nature should survive termination (including content licenses, disclaimers, limits of liability and dispute terms) will survive.

12. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY OF LOCATION OR LISTING INFORMATION. We do not warrant that the Service will be uninterrupted or error-free, or that events, venues, deals or other users are accurate, safe or as described.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FRND.US AND ITS OWNERS, EMPLOYEES AND PARTNERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE OR FROM THIRD-PARTY EVENTS, BUSINESSES OR REWARDS. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM OR US$100. Some jurisdictions do not allow certain limitations, so some of these may not apply to you.

14. Indemnity

You agree to defend and indemnify Frnd.Us against claims, losses and expenses (including reasonable attorneys' fees) arising from your content, your use of the Service, or your violation of these Terms or the law. Businesses are additionally responsible for the promotions, events and rewards they publish.

15. Governing law and disputes

These Terms are governed by the laws of the State of Florida, USA, without regard to conflict-of-law rules. Any dispute will be brought in the state or federal courts located in Florida, and you consent to their jurisdiction, unless applicable law requires otherwise.

16. Changes to these Terms

We may update these Terms. If a change is material we will give notice (for example by email or a notice on the site) before it takes effect. Continued use after the effective date means you accept the updated Terms.

17. Contact

The Service is operated by Second World Enterprises, LLC.

Questions about these Terms? Email supportme@frnd.us or use the Help page.