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About This Website

What is Frnd.Us?

This website is a tool to facilitate interactions between customers and businesses. There are two ways in which these interactions can occur. First, businesses can create markers that encourage customers to come to a certain location at a certain time. Second, customers can "Friend" businesses to allow a dialogue to take place between the two through the in-app messages

How does it work?

On this site, there is an events newsfeed page that shows you markers that are either for public display or from collections that you have specifically chosen to follow. If you are signed in, you can interact with some of those markers, such as checking in at a specific location or RSVPing to an event. You can also choose to "Friend" an account, through the click of a button, in order to open up the lines of communication between the two of you. When you "Friend" a business, you both have the ability to send each other messages within the website.

How can it benefit me to friend a business?

There are several reasons you might want to Friend a business. You may have had a negative experience with an employee and want to tell the owner. You may want to ask the owner if a product is in stock. The business in turn may be interested in sending out an invite to a VIP event at their store, or just curious about what else they can do to improve the experience.

My Account

What's the benefit of having an account? Do I have to create one?

Having an account will allow you to create your own collections and markers as well as engage with the interactive markers of other accounts. These interactive markers could include coupons for places you like to attend, special information about a specific place, or other prizes.

How do I create an account?

Who can have an account?

Anyone 13 or older can have an account.

Interacting with Businesses

Why should I want to interact with a business?

Things don't always go perfectly. Sometimes your experience doesn't meet your expectations, and the business owner wants to hear about it. They probably are willing to make it right if you tell them about it. Also, maybe they just want to hear from you or tell you about special promotions, etc. Easier communication between your favorite businesses and you can only be good for both of you.

What information of mine can they get?

Well, first and foremost, they'll get your message or whatever content you submit through their marker. Second, they'll get the name and username of your profile. Finally, they'll get a record of every time you've interacted with their business through Frnd.Us. Other than that, we'll respect your privacy.

How do I get a business account?

Playing

How do I find markers?

Go to the homepage or the Events page. You should see the markers for the accounts you are following, plus any that are publicly available. To find more, move or zoom the map — the listings below it update to match the area you're looking at — or browse the Directory for businesses and their collections.

How do I complete an interactive marker?

You must complete the task described for that particular promotion. This could be as simple as checking into a location or more involved, such as answering a specific question. Whatever you need to do to earn a marker's reward is described on the marker's details page.

Can I activate a marker from home?

Sometimes. Some markers require you to be close enough to the marker's designated address before you can complete the task. Others allow a check-in from anywhere. It depends on the marker's creator. Location checks use the position your device reports, so for businesses: hand out anything of real value through the coupon QR code scanned at your counter, not on the check-in alone.

Rewards

The vendor tells me that they didn't offer the marker. What's up?

On the marker details page, check the username of the account who created the marker. It's located at the very bottom. This is the account that honors the reward, not necessarily the business at the address where the marker is placed.

Remember, since markers can be created anywhere, a marker that is located somewhere may not necessarily be associated with that vendor. If you're unsure, message the creator from their profile before you make a trip.

How long does my reward last?

Each reward has its own expiration date. Open the Rewards tab in My Account to see the expiration date of each reward you've earned.

Do I need to provide my credit card information?

Exploring, checking in and earning rewards are free, and a free account can publish markers to its followers. Businesses that want events, promotions or a place on the public map choose a paid plan on the Solutions page.

Requirements

What are the technical requirements to participate?

Anyone with an account can use this website to create markers. Anyone with a GPS-enabled device (such as most smartphones, tablets, and laptops) can check in to a marker.

How can I share this with a friend?

Every collection and marker has its own web address — copy the link from your browser and send it however you like. Signed-in members can also save a marker to one of their own collections from the Save tab.

Do I have to qualify somehow to participate?

You must be 13 or older, but other than that, you can participate in any marker according to the actions required for that marker.

Contact Us

We're in the feedback and relationship business! Tell us what's on your mind.